TY - JOUR AB - VL - 18 IS - 8 SN - 0950-4125 DO - 10.1108/09504120410565585 UR - https://doi.org/10.1108/09504120410565585 AU - Gardner Laura PY - 2004 Y1 - 2004/01/01 TI - Library World Records T2 - Reference Reviews PB - Emerald Group Publishing Limited SP - 9 EP - 9 Y2 - 2024/03/28 ER -