Managing dispersed teams: new challenges, new solutions

Abstract

This article describes considerations and techniques to increase the productivity of geographically dispersed (also known as “virtual”) teams. Challenges and recommended solutions are provided for increasing the productivity and creativity of geographically dispersed (also known as “virtual” and/or “non‐co‐located”) teams. Examples and ten specific suggestions are based on the author’s work with dispersed multi‐national teams. Recommendations emphasize attention to and adjustment of team systems and dynamics, with illustrative examples. This article identifies typical problems and offers practical solutions for those responsible for leading geographically dispersed teams. Dealing with teams spread out physically requires a mindset (and actions) different from more traditional management of teams with members in the same location. This article explores how to cultivate this mindset and recommends steps to take to insure a dispersed team functions productively.

Citation

Crowley, E. (2005), "Managing dispersed teams: new challenges, new solutions", Handbook of Business Strategy, Vol. 6 No. 1, pp. 209-212. https://doi.org/10.1108/08944310510557486