TY  - JOUR
AB  - Purpose– This article's aim is to provide insights into issues encountered in maintaining library technologies on a limited budget and with limited personnel.Design/methodology/approach– The article uses real world experiences to provide commentary on decision‐making practices as they relate to discontinuing library services under increasingly tight budget constraints.Findings– Librarians’ strong service ethic is both a benefit and a detriment. In their efforts to serve all, they often stretch thin the human, financial, and temporal resources, thereby adversely affecting the most valuable services.Originality/value– The article uses real‐world examples to provide critical commentary on the decision‐making process as it relates to continuing / discontinuing library services and resources.
VL  - 24
IS  - 4
SN  - 0888-045X
DO  - 10.1108/08880451111193307
UR  - https://doi.org/10.1108/08880451111193307
AU  - McMullen Anthony
PY  - 2011
Y1  - 2011/01/01
TI  - Pleasing all at the expense of many
T2  - The Bottom Line
PB  - Emerald Group Publishing Limited
SP  - 218
EP  - 220
Y2  - 2024/04/18
ER  -