Making the case for in‐house training

Abstract

Purpose

The purpose of this paper is to provide the structure needed to create an in‐house training program for libraries as a means for improving staff competencies during periods of economic problems.

Design/methodology/approach

The paper pulls information from the business environment and gives a human resources perspective on training programs used in companies that also have limited financial means.

Findings

The information and structure provided for development of a training program has had proven results.

Practical implications

This information will require action on the part of libraries interested in gaining this advantage.

Originality/value

These proven methods and steps can increase a library's case when seeking to justify allocation of resources and will add value to the organization as it serves its primary clientele.

Citation

Crumpton, M.A. (2011), "Making the case for in‐house training", The Bottom Line, Vol. 24 No. 3, pp. 167-172. https://doi.org/10.1108/08880451111186008