Being diplomatic

Abstract

Purpose

This paper seeks to argue that when managing strategically it is important for leaders to use diplomacy to collaborate with other units within the parent organization.

Design/methodology/approach

The paper discusses and gives examples to illustrate how one can use diplomatic skills to improve the library.

Findings

It is helpful for library directors to use diplomacy when interacting with other units.

Practical implications

The paper provides one point of view that should be considered when a leader contemplates what actions to take.

Originality/value

The paper will help librarians better manage their libraries by considering how to create alliances with other units.

Citation

Linn, M. (2009), "Being diplomatic", The Bottom Line, Vol. 22 No. 4, pp. 126-130. https://doi.org/10.1108/08880450911010942