Fitting library services into the lives of the poor
Abstract
Purpose
This paper sets out to provide an overview of the current state of library services to the poor, and to suggest how it can be improved.
Design/methodology/approach
Uses examples to illustrate the gulf between how public libraries often address services to poor patrons, and the obstacles faced and services required for poor patrons to use the library.
Findings
While many libraries think they are adequately serving their poorer constituents, often this is not the case. While one removes barriers to the traditional services one provides, determining the services they want or need is often neglected.
Originality/value
Uses examples of how libraries can better serve poor patrons, and offers sound advice on establishing reasonable limits in developing such services.
Keywords
Citation
Holt, G.E. (2006), "Fitting library services into the lives of the poor", The Bottom Line, Vol. 19 No. 4, pp. 179-186. https://doi.org/10.1108/08880450610713063
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited