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Buyer‐seller relationships: how libraries can make the system work

Glen E. Holt (Executive Director of the St Louis Public Library, St Louis, Missouri, USA)

The Bottom Line

ISSN: 0888-045X

Article publication date: 1 June 2004



While there is always the potential for dissatisfaction in any buyer‐seller relationship, some libraries have been more successful than others in negotiating with vendors. Even though there is no one strategy that will work for all situations, five approaches seem to have proven themselves. By employing them, vendor negotiations will be far more successful than not, and major dissatisfaction can be avoided.



Holt, G.E. (2004), "Buyer‐seller relationships: how libraries can make the system work", The Bottom Line, Vol. 17 No. 2, pp. 66-68.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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