TY - JOUR AB - Examines the plight and characteristics of a sample of mobility‐disabled consumers and, using primary information, looks at their sources of information, shopping patterns and decision criteria. Shows that the mobility disabled represent a unique market compared with the nondisabled, and discusses managerial implications relevant to the services marketer. VL - 10 IS - 3 SN - 0887-6045 DO - 10.1108/08876049610119767 UR - https://doi.org/10.1108/08876049610119767 AU - Burnett John J. PY - 1996 Y1 - 1996/01/01 TI - What services marketers need to know about the mobility‐ disabled consumer T2 - Journal of Services Marketing PB - MCB UP Ltd SP - 3 EP - 20 Y2 - 2024/04/24 ER -