TY - JOUR AB - Notes how marketing philosophy and practices have become increasingly important in the financial services industry. Uses a segmentation approach to understanding consumer satisfaction and dissatisfaction and choice behaviour in relation to affluence in the financial services market. Offers guidelines from this segmental approach for devising appropriate marketing strategies. Concludes that deregulation in the financial services industry has led to a lack of operation differentiation on several levels. VL - 6 IS - 2 SN - 0887-6045 DO - 10.1108/08876049210035845 UR - https://doi.org/10.1108/08876049210035845 AU - Javalgi Rajshekhar G. PY - 1992 Y1 - 1992/01/01 TI - Marketing Financial Services to Affluent Consumers T2 - Journal of Services Marketing PB - MCB UP Ltd SP - 33 EP - 44 Y2 - 2024/04/20 ER -