TY  - JOUR
AB  - This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/07363769210035189. When citing the article, please cite: Gary L. Clark, Peter F. Kaminski, David R. Rink, (1992), “Consumer Complaints: Advice on How Companies Should Respond Based on an Empirical Study”, Journal of Consumer Marketing, Vol. 9 Iss: 3, pp. 5 - 14.
VL  - 6
IS  - 1
SN  - 0887-6045
DO  - 10.1108/08876049210035755
UR  - https://doi.org/10.1108/08876049210035755
PY  - 1992
Y1  - 1992/01/01
TI  - Erratum
T2  - Journal of Services Marketing
PB  - MCB UP Ltd
SP  - 41
EP  - 50
Y2  - 2024/04/25
ER  -