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Internationalization of services: identifying the building‐blocks for future research

Rajshekhar G. Javalgi (Department of Marketing, James J. Nance College of Business, Cleveland State University, Cleveland, Ohio, USA)
Charles L. Martin (W. Frank Barton School of Business, Wichita State University, Wichita, Kansas, USA)

Journal of Services Marketing

ISSN: 0887-6045

Article publication date: 18 September 2007

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Abstract

Purpose

Internationalization of services is emerging as an important area of research as more and more service firms are going abroad in greater numbers than ever before. This special issue is an attempt to encourage and guide research in the area of internationalization of services, and this article aims to introduce the issue.

Design/methodology/approach

A framework is presented as a guiding template for future research in marketing of services internationally.

Findings

This article illustrates that the special issue offers intellectual contributions and calls for more theory building and testing the theory suitable to internationalization of services.

Originality/value

The article presents a framework and discusses the papers within this framework.

Keywords

Citation

Javalgi, R.G. and Martin, C.L. (2007), "Internationalization of services: identifying the building‐blocks for future research", Journal of Services Marketing, Vol. 21 No. 6, pp. 391-397. https://doi.org/10.1108/08876040710818886

Publisher

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Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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