TY  - JOUR
AB  - Previous research has revealed that sales trainers have been reluctant to incorporate distance education training methods into their programs. This study investigated the effectiveness of six different teaching methods in delivering one sales training course to a national salesforce from one organization. Training methods ranged from no‐tech to high‐tec and included: an on‐site instructor, a written manual, a manual plus videotape, video‐conferencing, audio‐graphics and an interactive multi‐media computer‐based training program. Pre‐ and post‐training evaluations of course content indicated significant improvements. Media were evaluated in terms of training required, number of participants to be trained and other technical considerations. Measures of course content revealed no significant differences in terms of delivery methods. Strengths, weaknesses and situations for optimal utilization of media and delivery method were identified. Findings should assist sales training managers in making more informed choices among distance education delivery options.
VL  - 12
IS  - 3/4
SN  - 0885-8624
DO  - 10.1108/08858629710188027
UR  - https://doi.org/10.1108/08858629710188027
AU  - Erffmeyer Robert C.
AU  - Johnson Dale A.
PY  - 1997
Y1  - 1997/01/01
TI  - The future of sales training: making choices among six distance education methods
T2  - Journal of Business & Industrial Marketing
PB  - MCB UP Ltd
SP  - 185
EP  - 195
Y2  - 2024/09/21
ER  -