Procedural and interactional justice perceptions and teamwork quality
Journal of Business & Industrial Marketing
ISSN: 0885-8624
Article publication date: 10 October 2008
Abstract
Purpose
This paper aims to understand the role of organizational justice (procedural and interactional justice) as a precursor to new product development teamwork quality and team performance; to study the moderating impact of environmental turbulence on these relationships.
Design/methodology/approach
This is a survey‐based empirical study of 117 product/project managers based in Ankara and Istanbul, Turkey. A series of multiple regression analyses were used to obtain results.
Findings
Only two of the six facets of teamwork quality (coordination and balance of member contribution) are significantly associated with interactional justice; all six facets (coordination, balance of member contribution, communication, mutual support, effort and cohesion) are associated with procedural justice. Teamwork quality is significantly related to team learning and speed to market; environmental turbulence partially moderates these relationships.
Research limitations/implications
Perceived organizational justice is an important precursor to NPD teamwork quality and team performance. The components of organizational justice (procedural and interactional justice) have different effects on the facets of teamwork quality. The relationships between these precursors and team performance are moderated by environmental turbulence.
Practical implications
To generate new products, NPD managers rely on teams that function well together and show good performance (good team learning and speedy time to market). The findings suggest that NPD managers can significantly improve NPD team performance by increasing team members' perceived level of organizational justice.
Originality/value
While organizational justice has been previously shown to influence team performance, this relationship has not yet been examined in an NPD setting. This is valuable because of the overriding importance of well‐functioning teams in NPD.
Keywords
Citation
Dayan, M. and Di Benedetto, A. (2008), "Procedural and interactional justice perceptions and teamwork quality", Journal of Business & Industrial Marketing, Vol. 23 No. 8, pp. 566-576. https://doi.org/10.1108/08858620810913371
Publisher
:Emerald Group Publishing Limited
Copyright © 2008, Emerald Group Publishing Limited