TY - JOUR AB - Purpose– This paper aims to provide a strategic review of the marketing function for a Cypriot company operating in the liquid food packaging industry (for reasons of confidentiality the name of the company is withheld). The paper focuses on the dairy market, where the company does not have a very strong market position, and illustrates how through an analysis of the environment (internal and external audit) the company's strategic direction and marketing plan can be designed more effectively.Design/methodology/approach– The paper adopts a case study approach with primary research through in‐depth interviews with managers of the company under investigation.Findings– The paper concludes that, by undertaking to rectify its weak marketing function, the company can develop capabilities that will lead to a fully integrated relationship with all its customers and significantly improve its market share.Originality/value– The value of the paper lies in providing a new case study that highlights the importance of making the marketing function a more market/consumer oriented process that bridges the gap between strategic change and industrial complexity and instability. VL - 21 IS - 4 SN - 0885-8624 DO - 10.1108/08858620610672623 UR - https://doi.org/10.1108/08858620610672623 AU - Vrontis Demetris AU - Kogetsidis Harry AU - Stavrou Andreas PY - 2006 Y1 - 2006/01/01 TI - Strategic marketing planning for a supplier of liquid food packaging products in Cyprus T2 - Journal of Business & Industrial Marketing PB - Emerald Group Publishing Limited SP - 250 EP - 261 Y2 - 2024/04/25 ER -