TY  - JOUR
AB  - This research focuses on the construct of perceived vulnerability, which is based on the gap between perceived trust and perceived dependence in business relationships with suppliers and customers. The outcome of this study is generated from the empirical findings of a survey in the Swedish vehicle industry. These empirical findings indicate that there is to a large extent a significant association between companies' perceived trust and dependence in business relationships towards their suppliers and customers, i.e. that trust is important in lean business relationships. The contributions of this research are a generic conceptualisation of the vulnerability construct, a see‐saw model of perceived vulnerability and a typology of perceived vulnerability scenarios in business relationships.
VL  - 19
IS  - 7
SN  - 0885-8624
DO  - 10.1108/08858620410564418
UR  - https://doi.org/10.1108/08858620410564418
AU  - Svensson Göran
PY  - 2004
Y1  - 2004/01/01
TI  - Vulnerability in business relationships: the gap between dependence and trust
T2  - Journal of Business & Industrial Marketing
PB  - Emerald Group Publishing Limited
SP  - 469
EP  - 483
Y2  - 2024/09/23
ER  -