TY - JOUR AB - Relationship marketing is based on the idea that the existence of a relationship between customer and supplier creates value for both parties, in addition to the value of the products or services provided. In this special issue edition entitled “Pathways less traveled to value creation: interaction, dialogue and knowledge generation” articles are submitted from five sets of authors, giving different perspectives of marketing and the knowledge generation and communication aspects surrounding it. VL - 19 IS - 2 SN - 0885-8624 DO - 10.1108/08858620410523972 UR - https://doi.org/10.1108/08858620410523972 AU - Ballantyne David PY - 2004 Y1 - 2004/01/01 TI - Pathways less traveled to value creation: interaction, dialogue and knowledge generation T2 - Journal of Business & Industrial Marketing PB - Emerald Group Publishing Limited SP - 97 EP - 98 Y2 - 2024/04/25 ER -