Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08858629910290210. When citing the article, please cite: Ralf Schellhase, Petra Hardock, Martin Ohlwein, (1999), “Customer satisfaction in business-to-business marketing: the case of retail organizations and their suppliers”, Journal of Business & Industrial Marketing, Vol. 14 Iss: 5/6, pp. 416 - 432.

Citation

(2000), "Erratum", Journal of Business & Industrial Marketing, Vol. 15 No. 2/3, pp. 106-121. https://doi.org/10.1108/08858620010316822