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Development of a Library 2.0 Service Model for an African Library

Heila Pienaar (Deputy Director: E‐Information Strategy and E‐Research Enablement (
Ina Smith (UP Digital Research Repository Manager and E‐Application Specialist at the Library Services, University of Pretoria, Pretoria, Gauteng, South Africa. (

Library Hi Tech News

ISSN: 0741-9058

Article publication date: 6 June 2008




The purpose of this paper is to describe the development of a Library 2.0 service model for an African library.


The paper focuses on the academic library at the University of Pretoria (UP), South Africa.


The UP is well on its way to becoming a Library 2/0 library.


This case study may pave the way for other academic libraries to integrate Library 2.0 within their service offering to the benefit of all.



Pienaar, H. and Smith, I. (2008), "Development of a Library 2.0 Service Model for an African Library", Library Hi Tech News, Vol. 25 No. 5, pp. 7-10.



Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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