Alleviating physical space constraints using virtual space? A study from an urban academic library

Abstract

Purpose

The purpose of this paper is to investigate whether virtual space can be used to alleviate physical space constraints for group collaboration in an urban academic library environment. Specifically, this paper looks to uncover whether library users will turn to library‐provided virtual space when there is a scarcity of physical space.

Design/methodology/approach

This project discusses the design of the physical and virtual environment, and then measures the use of this environment quantitatively over a 47‐month period (2005‐2009).

Findings

Results indicate that physical spaces for group collaboration are in very high demand, whereas virtual ones are not. A scarcity of physical collaboration spaces does not lead users to library‐provided virtual space, but rather to work around the scarcity in the physical world.

Originality/value

The paper highlights the value of the library as a gathering place and the ways in which virtual collaboration space cannot easily take the place of physical collaboration space.

Citation

Cocciolo, A. (2010), "Alleviating physical space constraints using virtual space? A study from an urban academic library", Library Hi Tech, Vol. 28 No. 4, pp. 523-535. https://doi.org/10.1108/07378831011096204