TY - JOUR AB - Purpose– Five web sites, five libraries, numerous departmental pages and thousands of pages of content explained, in part, why users found library resources difficult to navigate. Web redesign became a strategic initiative in 2001 and state funding enabled the purchase of a content management system (CMS). The purpose of this paper is to describe the systematic implementation of a CMS at Texas A&M LibrariesDesign/methodology/approach– The web implementation team (WIT) was formed to include a diverse group of people from all areas of the library and charged with responsibility for the overall management of the University Libraries' web site.Practical implications– Using a CMS to create the library's web presence is an important and expensive undertaking that requires coordinated management oversight. It also presents opportunities to reconsider the library's organizational structure and culture.Originality/value– This paper describes a management strategy that involves all areas of the organization, encourages teamwork, promotes innovation, and stays focused on organizational priorities. It discusses expected and unexpected consequences of implementing a CMS, and makes recommendations about CMS management in general. VL - 24 IS - 1 SN - 0737-8831 DO - 10.1108/07378830610652103 UR - https://doi.org/10.1108/07378830610652103 AU - Goodwin Susan AU - Burford Nancy AU - Bedard Martha AU - Carrigan Esther AU - Hannigan Gale C. ED - Bradford Lee Eden PY - 2006 Y1 - 2006/01/01 TI - CMS/CMS: content management system/change management strategies T2 - Library Hi Tech PB - Emerald Group Publishing Limited SP - 54 EP - 60 Y2 - 2024/04/25 ER -