This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08876049110035620. When citing the article, please cite: Kathy Gardner Chadwick, (1991), “Some Caveats Regarding the Interpretation of Data from 800 Number Callers”, Journal of Services Marketing, Vol. 5 Iss: 3, pp. 55 - 61.
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