TY  - JOUR
AB  - 
VL  - 28
IS  - 6
SN  - 0736-3761
DO  - 10.1108/07363761111165976
UR  - https://doi.org/10.1108/07363761111165976
AU  - Wolburg Joyce M.
PY  - 2011
Y1  - 2011/01/01
TI  - Crisis Communication: Theory and Practice
T2  - Journal of Consumer Marketing
PB  - Emerald Group Publishing Limited
SP  - 459
EP  - 460
Y2  - 2024/09/18
ER  -