When Customers Talk … Turn What They Tell You into Sales

Leisa Reinecke Flynn (Florida State University, Florida, California, USA)

Journal of Consumer Marketing

ISSN: 0736-3761

Publication date: 1 June 2006




Reinecke Flynn, L. (2006), "When Customers Talk … Turn What They Tell You into Sales", Journal of Consumer Marketing, Vol. 23 No. 4, pp. 229-229. https://doi.org/10.1108/07363760610674365

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Copyright © 2006, Emerald Group Publishing Limited

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