Knowledge acquisition in changing realities

Gerard de Zeeuw (Center for Innovation and Cooperative Technology, University of Amsterdam, The Netherlands)


ISSN: 0368-492X

Publication date: 1 August 1997


Various devices have been identified to support research as a way of improving on observations; those in the social sciences appearing to be less effective than those in the physical sciences. To make the former more effective, it often is tried to “involve” the user ‐ as a participant observer, as a co‐researcher, as a commissioner. A clarification of the multiplicity of such attempts seems in order. Formulates a framework to summarize the most important aspects of research. Explores instances of this framework with regard to their ability to include users. One instance is applied in a “practical” situation, the improvement of a social service. This instance distinguishes sharply between two kinds of users, each using a different language to promote transfer and interaction: users inside a collective and users outside that collective.



de Zeeuw, G. (1997), "Knowledge acquisition in changing realities", Kybernetes, Vol. 26 No. 6/7, pp. 837-847.

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Copyright © 1997, MCB UP Limited

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