The aim of this paper is to investigate possible opportunistic behaviour in transformational outsourcing relationship and to indicate possibilities how to avoid it.
On the basis of literature survey authors discuss several important aspects of managing successful outsourcing relationship.
Holistic perception of business processes and expertise on critical success factors in transformational outsourcing become increasingly important. For a collaboration in which the process of transformational outsourcing will prosper participants must be interdependent (and be aware of their interdependence) and have a long‐termed strategic interest to cooperate.
Introduced insight is important for understanding the long‐term outsourcing partnership, and to recognize possible opportunistic behaviour and be able to avoid it.
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