Emotion: the missing part of systems methodologies

Abstract

This conceptual paper first examines the critical evolutionary stage of systems methodologies – from hard systems to soft systems, and elaborates their different focuses. This paper further explores the granularity of the “softness” of systems methodologies, and identifies a missing part: emotion. The emotional aspect of systems is associated to various soft elements of systems methodologies, such as value, perception, human well‐being, creativity and learning. Unfortunately, existing literature does not demonstrate a sufficient consideration of the role of emotion in systems methodologies. This paper incorporates the emotional aspect and discusses the role of emotion in effective systems methodologies.

Citation

Wang, C.L. and Ahmed, P.K. (2003), "Emotion: the missing part of systems methodologies", Kybernetes, Vol. 32 No. 9/10, pp. 1283-1296. https://doi.org/10.1108/03684920310493251