TY  - JOUR
AB  - The rapid advancement in information and communication technologies (ICTs) has brought enormous business opportunities as well as challenges. One of these challenges is the demand for ICTs skills and expertise in adopting and implementing these emerging technologies. Coping with skills shortage poses a serious challenge across all European countries. Lack of ICTs skills and knowledge is more evident in small‐ and medium‐sized enterprises (SMEs). As training is regarded as the most effective way of improving skills and enhancing knowledge, this paper attempts to address skills shortage at pan‐European level by identifying SMEs’ needs on ICTs training in the UK, Portugal and Poland. The investigation focuses on the most needed training areas, the required training levels and the preferred training delivery channels. The paper summarises findings from three‐country investigations and highlights the implications of findings for the design and development of a Web‐based training system for the use of ICTs in SMEs.
VL  - 26
IS  - 9
SN  - 0309-0590
DO  - 10.1108/03090590210451524
UR  - https://doi.org/10.1108/03090590210451524
AU  - Duan Yanqing
AU  - Mullins Roisin
AU  - Hamblin David
AU  - Stanek Stanislaw
AU  - Sroka Henry
AU  - Machado Virgilio
AU  - Araujo Joao
PY  - 2002
Y1  - 2002/01/01
TI  - Addressing ICTs skill challenges in SMEs: insights from three country investigations
T2  - Journal of European Industrial Training
PB  - MCB UP Ltd
SP  - 430
EP  - 441
Y2  - 2021/02/25
ER  -