Discusses quality improvement, focusing on the development of the database DEDALUS, in the University of São Paulo, Brazil. Compares all the activities used in that institution with the management theories of quality. Submits that there is a correlation between them.
Campos Machado, E. and Vergueiro, W. (1997), "Bibliographic database quality improvement: the experience of a Brazilian university’s library system", New Library World, Vol. 98 No. 3, pp. 98-105. https://doi.org/10.1108/03074809710164596Download as .RIS
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