Self‐service has many benefits for the borrower and should be considered by librarians everywhere. It can help to provide the means to address the growing demands of the user while so many libraries suffer from the enormous pressures of limited library resources and budgetary constraints. Provides a synopsis of the methods used to achieve success with the self‐service project at the University of Sunderland, approximately costings, and an outline of project achievements and plans for the future.
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