Estimating and analyzing the efficiency and productivity of bank branches

Chrysovalantis Gaganis (Financial Engineering Laboratory, Department of Production Engineering and Management, Technical University of Crete, Chania, Greece)
Aggeliki Liadaki (Financial Engineering Laboratory, Department of Production Engineering and Management, Technical University of Crete, Chania, Greece)
Michael Doumpos (Financial Engineering Laboratory, Department of Production Engineering and Management, Technical University of Crete, Chania, Greece)
Constantin Zopounidis (Financial Engineering Laboratory, Department of Production Engineering and Management, Technical University of Crete, Chania, Greece)

Managerial Finance

ISSN: 0307-4358

Publication date: 16 January 2009

Abstract

Purpose

The purpose of this paper is to examine the efficiency and productivity of a Greek bank's branches.

Design/methodology/approach

The sample consists of 458 branches of a Greek commercial bank, operating in 13 regions of Greece over the period 2002‐2005, a total of 1,795 observations. Data envelopment analysis was used to explore the efficiency and productivity of the branches. Then, fixed and random effects models were used to determine the impact of internal and external factors on the efficiency and productivity scores.

Findings

The results indicate that the branches in the sample could have achieved improved overall performance during 2002‐2005. Also, that the inclusion of loan loss provisions as an input variable increases the efficiency score, but for the total factor productivity (TFP) change, the results are mixed. The second stage regressions indicate that both the logarithm of personnel and the logarithm of income per capita in the local market have a significant impact on efficiency, while the loans to total assets ratio has a significant impact on pure technical efficiency only. When the various productivity change measures were regressed over the explanatory variables, it was found that the logarithm of per capita gross fixed capital formation has a positive and statistically significant impact on all measures. Also, that the return on assets, the loans to deposit ratio, the logarithm of personnel, and the logarithm of income of per capita, all have a positive and statistically significant impact on overall efficiency change.

Originality/value

This paper is the first study on Greek branches which examines the impact of market conditions. It examines the impact of risk‐taking on the efficiency of the branches and examines the productivity growth of the branch network using the Malmquist TFP index.

Keywords

Citation

Gaganis, C., Liadaki, A., Doumpos, M. and Zopounidis, C. (2009), "Estimating and analyzing the efficiency and productivity of bank branches", Managerial Finance, Vol. 35 No. 2, pp. 202-218. https://doi.org/10.1108/03074350910923518

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.