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The new enterprise knowledge management© Gartner, Inc.

French Caldwell (Gartner, Inc., Bethesda, Maryland, USA)

VINE

ISSN: 0305-5728

Article publication date: 1 April 2006

776

Abstract

Purpose

The purpose of this paper is to explain how knowledge management (KM) is an essential part of an information management (IM) initiative. IM and KM leaders must be aware of the challenges of fusing KM and IM.

Design/methodology/approach

This paper is based on observation of numerous KM and IM projects, and on discussions with expert practitioners and senior management.

Findings

Executives want as close to real time decision support as they can get and they want business context around the data. For the information technology organization this means integrating structured data with unstructured content and building collaboration into analytic tools so that analysts across the company can share what they know. It means building KM into IM projects.

Originality/value

Chief information officers and senior business managers who are implementing IM projects for decision support will get more value by including KM initiatives that provide for context and collaboration.

Keywords

Citation

Caldwell, F. (2006), "The new enterprise knowledge management© Gartner, Inc.", VINE, Vol. 36 No. 2, pp. 182-185. https://doi.org/10.1108/03055720610682988

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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