Knowing: how we know is as important as what we know

Abstract

Purpose

The purpose of this paper is to show that more than ever than ever, businesses need to understand the nature of different concepts of knowledge and methods for producing them.

Design/methodology/approach

Utilizing the philosophy of inquiry, the extreme importance and relevance of applied epistemology (theories of knowledge/inquiry) for business is demonstrated. It introduces and briefly explains five archetypal inquiry systems from Western philosophy. Each system defines “truth” and “knowledge” in completely different ways.

Findings

The paper shows the strengths and the limitations of each system for “knowledge”, and especially for doing business in the systems age.

Originality/value

The philosophy of inquiry has been greatly underutilized, even ignored, in schools of business. This paper attempts to correct this.

Citation

Mitroff, I.I. (2008), "Knowing: how we know is as important as what we know", Journal of Business Strategy, Vol. 29 No. 3, pp. 13-22. https://doi.org/10.1108/02756660810873173