TY - JOUR AB - Much attention has been paid to the pricing of goods, but services now constitute almost half of the US economy and they have their own pricing requirements. Services differ from goods in that the choice of pricing structure is more fluid, as for example in determining the unit of charging. In addition, services tend to be more variable in quality because they are impacted by unique customer needs and environment. Thus, a framework for taking into account quality differences (risks) is integral to the price structure. VL - 25 IS - 2 SN - 0275-6668 DO - 10.1108/02756660410525371 UR - https://doi.org/10.1108/02756660410525371 AU - Docters Rob AU - Reopel Mike AU - Sun Jeanne‐Mey AU - Tanny Steve PY - 2004 Y1 - 2004/01/01 TI - Capturing the unique value of services: why pricing of services is different T2 - Journal of Business Strategy PB - Emerald Group Publishing Limited SP - 23 EP - 28 Y2 - 2024/04/24 ER -