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Employee training: a strategic approach to better return on investment

Sharon Daniels (Sharon Daniels is CEO of Communispond, Inc. The company provides communication skills training for interpersonal communications, management and sales to organizations worldwide. It has trained more than 500,000 managers and has served more than 300 of the Fortune 500 companies. www.communispond.com)

Journal of Business Strategy

ISSN: 0275-6668

Article publication date: 1 October 2003

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Abstract

Focuses on employee training, a significant expenditure for most organizations. In the course of learning new skills to improve sales, build effective teams, improve quality or meet other objectives, employees create new organizational cultures: training acts as an agent of change.

Keywords

Citation

Daniels, S. (2003), "Employee training: a strategic approach to better return on investment", Journal of Business Strategy, Vol. 24 No. 5, pp. 39-42. https://doi.org/10.1108/02756660310698713

Publisher

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MCB UP Ltd

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