To read this content please select one of the options below:

Empowerment and the performance of health services

Peter Lloyd (Associate Professor and Sub Dean in Health Services Management, School of Public Health, Charles Sturt University, Bathurst, New South Wales, Australia)
Jeffrey Braithwaite (Senior Lecturer, School of Health Services Management, University of New South Wales, Sydney, New South Wales, Australia)
Gray Southon (Senior Lecturer in Knowledge Management, University of Technology, Sydney, New South Wales, Australia)

Journal of Management in Medicine

ISSN: 0268-9235

Article publication date: 1 April 1999



Addresses the issue of empowerment and its possible role in promoting the effectiveness of health services. Empowerment represents the ability of people within organisations to use their own initiative to further organisational interests. However, despite its apparent simplicity, the concept turns out to be quite complex and to have unanticipated implications. We explore some of these implications in health service organisations, and their consequences for health policy. Our conclusion is that many health policies may well act to degrade the empowerment of health service workers, and hence the performance of health service organisations.



Lloyd, P., Braithwaite, J. and Southon, G. (1999), "Empowerment and the performance of health services", Journal of Management in Medicine, Vol. 13 No. 2, pp. 83-94.




Copyright © 1999, MCB UP Limited

Related articles