Learning through quality and innovation

Abstract

This conceptual paper examines the role of knowledge and learning in the quality and innovation process, and proposes a holistic, cross‐disciplinary model of the learning approach to quality and innovation. It stresses the importance of creativity in the learning process and postulates a higher platform of quality and innovation: creative quality and value innovation. This will be necessary for sustaining competitive advantage in the hyper‐competitive world. The features and essentials in connection to the attainment of such a platform are tentatively constructed through the 5‐S model of creative quality and value innovation.

Citation

Wang, C.L. and Ahmed, P.K. (2002), "Learning through quality and innovation", Managerial Auditing Journal, Vol. 17 No. 7, pp. 417-423. https://doi.org/10.1108/02686900210437534