Maintains that the world of financial services is, perhaps, one of the sectors most radically affected by contemporary economic factors. Describes how a self‐development programme was introduced to one financial services institution in the wake of organizational turbulence initiated by takeover and a new strategic plan. Reveals that, although people found personal benefit from the programme, it became clear that lack of adequate organizational support systems left people feeling blocked in their career development within the company. From evaluation of questionnaire comments taken from a sample of staff attending workshops, throws light on organizational shortcomings and leads to clear indications of ways in which employees might be encouraged to adopt self‐management in their careers.
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