Occupational stress in the ambulance service: a diagnostic study
Abstract
The Occupational Stress Indicator (OSI) was used to investigate job stress in an ambulance service in the north‐west of England. Seven different aspects of the stress‐strain relationship were assessed and the findings compared with those from the fire service. Ambulance service employees were found to be experiencing major stress outcomes of low job satisfaction and poor mental and physical health. Fire service employees revealed significantly poorer physical health. Assesses the sources of job stress, type A behaviour, locus of control and coping styles and discusses them in the light of change in the public services.
Keywords
Citation
Young, K.M. and Cooper, C.L. (1995), "Occupational stress in the ambulance service: a diagnostic study", Journal of Managerial Psychology, Vol. 10 No. 3, pp. 29-36. https://doi.org/10.1108/02683949510081356
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited