Organizational and supervisory support in relation to employee turnover intentions

Ipek Kalemci Tuzun (Baskent University, Ankara, Turkey)
R. Arzu Kalemci (Cankaya University, Ankara, Turkey)

Journal of Managerial Psychology

ISSN: 0268-3946

Publication date: 29 June 2012



The present paper aims to examine the relationship between perceived organizational support (POS), perceived supervisory support (PSS) and turnover intentions. The paper also aims to investigate whether employee's individual cultural values regarding collectivism and individualism moderate the relationship between POS and turnover intentions.


Data were obtained utilizing survey from a sample of 304 full‐time employed adults working in insurance companies in Turkey. Employees completed regular survey that contained measures of the constructs of interest of this study.


Results revealed that employees who perceive high levels of PSS but report low levels of POS will also report high levels of turnover intentions compared to employees who perceive low PSS and low POS.

Practical implications

For increasing POS to be successful, managers must strive to find out the way to increase their social support, and then tailor support accordingly. Managers may benefit from considering cultural values during the support process. Furthermore organizations may develop different support policies for employees.


The study's findings add to the growing body of research concluding that supervisor‐related perceptions and attitudes can shape organization‐related perceptions and attitudes.



Ipek Kalemci Tuzun and R. Arzu Kalemci (2012) "Organizational and supervisory support in relation to employee turnover intentions", Journal of Managerial Psychology, Vol. 27 No. 5, pp. 518-534

Download as .RIS





Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.