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Affective commitment and citizenship behaviors across multiple foci

Alexandre J.S. Morin (University of Sherbrooke, Sherbrooke, Canada, and Educational Excellence and Equity (E3) Research Program, Center for Educational Research, University of Western Sydney, Sydney, Australia)
Christian Vandenberghe (HEC Montréal, Montréal, Canada)
Jean‐Sébastien Boudrias (HEC Montréal, Montréal, Canada)
Isabelle Madore (University of Sherbrooke, Sherbrooke, Canada)
Julien Morizot (University of Montréal, Montréal, Canada)
Michel Tremblay (HEC Montréal, Montréal, Canada)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 8 November 2011

Abstract

Purpose

This paper seeks to examine the relationships between affective commitment and organizational citizenship behaviors (OCBs) across four foci: organizations, supervisors, coworkers, and customers. Further, it aims to determine whether relationships among commitments and OCBs involve mediated linkages.

Design/methodology/approach

This study relies on matched employee‐supervisor data (n=216). The relative fit of different models representing relationships among commitments and OCBs was examined using structural equations modeling.

Findings

Results revealed that commitments to coworkers, customers and supervisors displayed positive relationships with OCBs directed at parallel foci. In addition, commitment to the global organization partially and negatively mediated the relationship of commitments to coworkers and customers to parallel OCBs dimensions. Results also revealed cross‐foci relationships between local commitments and OCBs. Finally, no commitment target was significantly associated with organization‐directed OCBs but the latter were positively related to local OCBs.

Originality/value

The paper demonstrates that multiple commitments and OCBs are involved in a complex net of relationships among which local foci play a critical, and positive, role.

Keywords

Citation

Morin, A.J.S., Vandenberghe, C., Boudrias, J., Madore, I., Morizot, J. and Tremblay, M. (2011), "Affective commitment and citizenship behaviors across multiple foci", Journal of Managerial Psychology, Vol. 26 No. 8, pp. 716-738. https://doi.org/10.1108/02683941111181798

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited