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Senior management relationships and trust: an exploratory study

Sally Atkinson (Cranfield School of Management, Cranfield, UK)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 1 September 2004

Abstract

This paper explores the phenomenon of trust in the context of managerial relationships, particularly examining the extent to which trust, or lack of it, drives those relationships. The results of an exploratory study that highlights the significance of trust in this context are reported. The initial part of the paper sets out a relational continuum, extending between different relational types, drawing on theory already established in social psychology. The later sections report the results of the study that supports and extends the practical application of the proposed relationship continuum. Implications regarding the extent to which trust drives the framing and dynamics of different types of relationships, and broader factors that appear to characterise the relational domain of senior management, are discussed.

Keywords

Citation

Atkinson, S. (2004), "Senior management relationships and trust: an exploratory study", Journal of Managerial Psychology, Vol. 19 No. 6, pp. 571-587. https://doi.org/10.1108/02683940410551499

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited