TY  - JOUR
AB  - Previous research indicates that unfavorable feedback, even unfavorable feedback provided for developmental purposes only, is not perceived as useful, results in negative reactions and is not associated with a recipient's willingness to change his or her behavior. This study examined the extent to which contextual variables mitigate these unwanted effects of developmental unfavorable feedback. Results indicate that employees are more motivated to improve their job performance based on unfavorable feedback when the feedback source is perceived to be credible, the feedback is of high quality and the feedback is delivered in a considerate manner.
VL  - 19
IS  - 1
SN  - 0268-3946
DO  - 10.1108/02683940410520637
UR  - https://doi.org/10.1108/02683940410520637
AU  - Steelman Lisa A.
AU  - Rutkowski Kelly A.
PY  - 2004
Y1  - 2004/01/01
TI  - Moderators of employee reactions to negative feedback
T2  - Journal of Managerial Psychology
PB  - Emerald Group Publishing Limited
SP  - 6
EP  - 18
Y2  - 2024/09/19
ER  -