The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand

Abstract

Earlier studies suggest age is positively associated with job satisfaction, while others use length of service, or tenure, as a predictor of job satisfaction levels. This article examines whether age and tenure are individual determinants of satisfaction, or whether there is an interaction between the two. The results indicate that employee age is not significantly associated with overall job satisfaction level, but that tenure is. There is also significant relationship between tenure and facets of satisfaction (job, pay and fringe benefits), but the effect of tenure on satisfaction is significantly modified by age.

Citation

Jalal Sarker, S., Crossman, A. and Chinmeteepituck, P. (2003), "The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand", Journal of Managerial Psychology, Vol. 18 No. 7, pp. 745-758. https://doi.org/10.1108/02683940310502421