Reports on a study carried out on an injection moulding process to produce agitators for washing machines, following complaints from customers. The study revealed that there was a lot of variation in the product dimensions produced. Attempts to demonstrate how robust design methodology is helpful in achieving variation reduction of product dimensions and achieving target values. Various analyses carried out using ANOVA and ANOM helped to understand the dynamics of the process. In the presence of multi‐responses and specially when the responses have conflicting behavior to each other, selection of optimum conditions for the process is explained in detail. Reports on the importance of confirmation experiments and the outcome of this detailed exercise.
Reddy, P.B.S., Nishina, K. and Subash Babu, A. (1998), "Taguchi’s methodology for multi‐response optimization: A case study in the Indian plastics industry", International Journal of Quality & Reliability Management, Vol. 15 No. 6, pp. 646-668. https://doi.org/10.1108/02656719810218194
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