Development and implementation of quality assurance in public construction works in Singapore and Hong Kong

Abstract

Quality assurance (QA) has been adopted by the public construction sectors in Asia since the introduction of ISO 9000 quality standards in 1987. The Governments of Singapore and Hong Kong have designed a series of quality infrastructure to promote, develop and improve the quality management system in the construction industry. Highlights the rapid development of quality systems in Singapore and Hong Kong, and the implementation of the construction quality assessment system (CONQUAS) in Singapore. Examines the performance assessment scoring system (PASS) in Hong Kong to assess the quality of building works. Discusses and compares the incentives for the construction sectors to achieve the ISO 9000 certification in both cities.

Citation

Kam, C.W. and Tang, S.L. (1997), "Development and implementation of quality assurance in public construction works in Singapore and Hong Kong", International Journal of Quality & Reliability Management, Vol. 14 No. 9, pp. 909-928. https://doi.org/10.1108/02656719710186830