This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02656719510089920. When citing the article, please cite: Glenn Pitman, Jaideep Motwani, Ashok Kumar, Chun-Hung Cheng, (1995), “QFD application in an educational setting: a pilot field study”, International Journal of Quality & Reliability Management, Vol. 12 Iss: 6, pp. 63 - 72.
(1996), "Erratum", International Journal of Quality & Reliability Management, Vol. 13 No. 4, pp. 99-108. https://doi.org/10.1108/02656719610114434Download as .RIS
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