A quality system assessment on an electrical contracting company based on BS 5750

Abstract

Quality has been proven to be an important strategic weapon in order to survive in today’s highly competitive business environment. To build quality in products and services requires organizations to implement a quality management system which is accepted internationally. BS 5750 which is similar to ISO 9000 helps achieve this objective. Service industries are also striving towards excellence in service and therefore require a quality system. Shows the result of an initial study conducted on an electrical contracting company. Assessments on existing management systems were conducted and recommendations provided for the next course of action to ensure successful implementation of BS 5750 in this company. BS 5750 provides a foundation in the quest towards total quality management.

Citation

Yusof, S.M. (1995), "A quality system assessment on an electrical contracting company based on BS 5750", International Journal of Quality & Reliability Management, Vol. 12 No. 8, pp. 64-73. https://doi.org/10.1108/02656719510145819