TY - JOUR AB - The management and control of random process variations is often neglected in Europe. The Japanese emphasise the control and reduction of these variations and some multinationals have realised that this is an area of great potential for quality improvements. There are essentially two approaches. The first is to design the effects out of the product and therefore make it robust against both the random and the nonā€random process variations. The second approach is to improve the process capability. It is stressed that if industry is to stay competitive then it must tackle product quality at all levels of design and manufacture. Some useful insights into process variation reduction are given. VL - 8 IS - 3 SN - 0265-671X DO - 10.1108/02656719110145174 UR - https://doi.org/10.1108/02656719110145174 AU - Haworth R. PY - 1991 Y1 - 1991/01/01 TI - Quality and Cost Improvements T2 - International Journal of Quality & Reliability Management PB - MCB UP Ltd Y2 - 2024/04/23 ER -