To read the full version of this content please select one of the options below:

From Quality Circles to Total Quality

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 April 1991

Abstract

Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line? Should quality circles be discontinued? Are they a means of zeroing in on total quality and, if so, how can the circles become fully integrated and contribute to instituting total quality? These issues are examined.

Keywords

Citation

Chevalier, F. (1991), "From Quality Circles to Total Quality", International Journal of Quality & Reliability Management, Vol. 8 No. 4. https://doi.org/10.1108/02656719110006349

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited