Quality Costs Determination on a Production Line

Abstract

The determination of quality costs on a production line is discussed. An approach to quality costs analysis is developed and illustrated employing a particular production line. This line which is devoted to the assembly and testing of an advanced computer system is fully described. A diagrammatic model of the production line is presented which displays points on the line at which quality costs can arise and the nature of these costs. A quality cost model for this line incorporating prevention, appraisal and failure cost elements is presented and their estimation discussed. It is argued that the modelling concept developed can provide a general framework for the isolation of quality costs.

Citation

Brennan, L., Cullinane, H., O′Connor, C., Punch, D. and Sheil, J. (1990), "Quality Costs Determination on a Production Line", International Journal of Quality & Reliability Management, Vol. 7 No. 3. https://doi.org/10.1108/02656719010139587